NEYART Journal
ISSN: 2992-7161
Abstract-- This research analyzes the competencies in hard digital skills of first-year students at a
Mexican public university, based on the assumption that use of technological devices in context alone is
not sufficient to provide students with the necessary resources for competent academic performance
within virtual learning environments. Using a psychometric tool administered to a pilot group of thirty-
two students, the authors report an acting gap: communication through social networks and instant
messaging channels receives strong scores; tasks with structured reasoning debugging logical errors,
initiating tasks on institutional assessment platforms, generating original metadata collapse low or
critically-low. This finding challenges the oft-cited stereotype of the digital native, is a student who
promiscuously and popularly (but certainly informally) uses technology, showing us that informal
comfort with technology and formal technical expertise are differentiated from each other domains
practices that do not transfer into one another. The study does not find any gender-related differences, so
while it identifies the problem of insufficient higher-order understanding and proficiency as a serious one
facing the upper-secondary graduates in México today it characterises that issue as a broad, structural one
rather than an individual or isolated shortcoming. A case in point is the proposal requiring the
establishment of mandatory remedial programs starting from point-of-entry, which brings to an important
debate about how much responsibility over lack of competencies that should have been consolidated
before reaching university.
Keywords-- Computer literacy, Computer assisted instruction, Higher education, School dropouts,
Student evaluation.
Resumen-- Esta investigación analiza las competencias en habilidades digitales técnicas de los
estudiantes de primer año de una universidad pública mexicana, partiendo de la hipótesis de que el mero
uso de dispositivos tecnológicos en contexto no es suficiente para proporcionar a los estudiantes los
recursos necesarios para un desempeño académico competente en entornos de aprendizaje virtuales. Con
un instrumento psicométrico que sirve como investigación aplicada a un tamaño de muestra de solo treinta
y dos estudiantes, los autores observaron que tareas como la comunicación a través de redes sociales y
canales de mensajería instantánea alcanzaron puntuaciones altas; en cambio, al evaluar tareas que
requieren razonamiento estructurado (como depurar errores lógicos, ejecutar asignaciones línea por línea
o crear metadatos originales), entonces registraron puntuaciones altas, bajas o críticas. Este hallazgo
Issue 4 | Vol. 4 – No. 4 | July – December 2026 |
Page 38
Original Research Article