Significance of using, implementing or developing ERP and MRP based office software in puebla Msmes trade operations by 2025
DOI:
https://doi.org/10.61273/neyart.v3i3.105Keywords:
ERP, MRP, MSMEs, Business Culture, technological cultureAbstract
This study investigates the potential advantages of adopting enterprise resource planning (ERP) and manufacturing resource planning (MRP) software in Mexico’s micro, small, and medium-sized commercial firms, projecting outcomes through 2025. It observes that MSMEs constitute the bulk of the national economy yet many still operate informally and with vague technological habits, both of which hamper long-term competitiveness. By digitizing core activities through ERP and MRP, firms can streamline workflows, base decisions on real-time data, automate routine tasks and minimize costly errors-steps that increasingly determine survival in crowded markets. Still, high initial costs, the
need for extensive employee training, ingrained resistance to change and patchy hardware represent daunting barriers for smaller businesses. The authors assert that a firm-level culture valuing technology is essential for any system rollout, because without this mindset the anticipated gains often fail to materialize and investments may instead translate into losses. To illustrate this point, the paper traces the shifting trajectory of information management, from purely manual record-keeping to todays sophisticated, cloud-enabled suites. Evidence suggests that most micro and small enterprises in Puebla have yet to embrace this evolutionary leap, leaving them vulnerable and stalling efforts to formalize operations on a wider scale. Organizational inertia, limited digital literacy, and fears of excessive expense still block many firms from adopting modern technologies. Yet, evidence shows that enterprises with a robust culture of business and tech proficiency gain sharper operational workflows, smoother resource control, and better strategic insights, all of which support faster growth and longer viability. Accordingly, the study argues that a deep cultural and technological overhaul is no longer optional for MSMEs that wish to meet todays market pressures and secure their future.
Downloads
Metrics
References
Abrego Almazán, D., Sánchez Tovar, Y., & Medina Quintero, J. M. (2017). Influencia de los sistemas de información en los resultados organizacionales. Contaduría y Administración, 62, 303–320. https://doi.org/10.1016/j.cya.2016.07.005 DOI: https://doi.org/10.1016/j.cya.2016.07.005
Benvenuto Vera, Á. (2006). Implementación de sistemas ERP, su impacto en la gestión de la empresa e integración con otras TIC. CAPIV Review, 4, 2-16. https://dialnet.unirioja.es/servlet/articulo?codigo=2573348
González, M. A., & Rodríguez, J. L. (2020). Gestión empresarial con sistemas ERP: Aplicaciones en pymes mexicanas. Editorial Trillas.
Hidalgo Antonio, León Gonzalo, & Pavón Julián. (2013). La gestión de innovación y la tecnología en las organizaciones (Primera ed., Vol. I). Pirámides
Instituto Nacional de Estadística y Geografía. (2019). Censos económicos 2019: resultados nacionales. https://www.inegi.org.mx/programas/ce/2019/
Instituto Nacional de Estadística y Geografía. (2020). Censo de población y vivienda 2020: resultados definitivos. https://www.inegi.org.mx/programas/ccpv/2020/
Instituto Nacional de Estadística y Geografía. (2020). Encuesta nacional de ocupación y empleo (ENOE), 2020. https://www.inegi.org.mx/programas/enoe/15ymas/
Instituto Nacional de Estadística y Geografía. (2023). Estudio sobre la demografía de los negocios 2023: resultados nacionales. https://www.inegi.org.mx/app/descarga/default.html
Instituto Nacional de Estadística y Geografía. (2024). Censos económicos 2024: resultados nacionales. https://www.inegi.org.mx/programas/ce/2024/
Instituto Nacional de Estadística y Geografía. (2024). Encuesta nacional de ocupación y empleo (ENOE), 2024. https://www.inegi.org.mx/programas/enoe/
Instituto Nacional de Estadística y Geografía. (2025). Encuesta nacional de ocupación y empleo (ENOE), 2025. https://www.inegi.org.mx/programas/enoe/
Lee, R. (2012). Does the success of information systems really matters to firm performance? iBusiness, 4, 98–107. http://doi.org/10.4236/ib.2012.42012 DOI: https://doi.org/10.4236/ib.2012.42012
Medina, J. (2005). Evaluación del impacto de los sistemas de información en el desempeño individual del usuario: aplicación en instituciones universitarias (Tesis inédita). Universidad Politécnica de Madrid. https://oa.upm.es/244/
Monk, E., & Wagner, B. (2021). Concepts in enterprise resource planning (5th ed.). Cengage Learning.
Moreno Loera, H. (2013). La innovación tecnológica como herramienta para el desarrollo de la competitividad en las PYMES. Revista Iberoamericana de Contaduría, Economía y Administración, 2(3), 1–11. https://www.researchgate.net/publication/312922976_La_innovacion_tecnologica_como_ herramienta_para_el_desarrollo_de_la_competitividad_en_las_pymes_Technological_inn ovation_as_a_tool_for_the_development_of_competitiveness_in_smes DOI: https://doi.org/10.23913/ricea.v2i3.15
Secretaría de Economía del Estado de Puebla. (2019). Programa de trabajo 2019–2024. Gobierno del Estado de Puebla. https://planeader.puebla.gob.mx/
Sedera, D. & Gable, G. (2004). A factor and structural equation analysis of the enterprise systems success measurement model. In Twenty-Fifth International Conferences on Information Systems. http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.86.1714&rep=rep1&type=pdf
Shtub, A., & Rosenwein, M. B. (2021). Enterprise resource planning (ERP): The dynamics of operations management (2nd ed.). Springer.
Snyman, M. M. M., & Kruger, C. J. (2022). Enterprise resource planning for global economies: Managerial issues and challenges. IGI Global.
Solano, O., García, D. y Bernal, J. (2014). Influence of the implementation of information systems on performance in small and mid-sized enterprises: An empirical study in Colombia. Cuadernos de Administración, 30(52), 31–43. https://cuadernosdeadministracion.univalle.edu.co/index.php/cuadernos_de_administracio n/article/view/28/10365 DOI: https://doi.org/10.25100/cdea.v30i52.28
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Cesar Guadalupe Casarrubias Sánchez , Emigdio Larios Gómez , Marco Tulio Toxqui Mendoza, José Raúl Romero Vidal, Juan Bernardino Soriano Ventura

This work is licensed under a Creative Commons Attribution 4.0 International License.


