Diagnóstico del Clima Organizacional en una Institución Universitaria Privada: Implicaciones para la Gestión Estratégica del Capital Humano

Víctor Villar Laguna; Jesús Iván Ruiz Ibarra; Erick Flores Zamorano; Alberto Ramírez Leyva; José Luis Guevara Fierro

doi:10.61273/neyart.v3i1.97

Authors

Víctor Villar Laguna National Polytechnic Institute https://orcid.org/0000-0001-5449-5238
Jesús Iván Ruiz Ibarra National Technological Institute of Mexico https://orcid.org/0000-0001-8800-9314
Erick Flores Zamorano National Technological Institute of Mexico https://orcid.org/0009-0007-2577-2217
Alberto Ramírez Leyva National Technological Institute of Mexico https://orcid.org/0000-0002-6774-6427
José Luis Guevara Fierro National Technological Institute of Mexico https://orcid.org/0009-0000-4912-3333

DOI:

https://doi.org/10.61273/neyart.v3i1.97

Keywords:

organizational climate, job satisfaction, personnel management, higher education, organizational analysis

Abstract

This research focuses on evaluating the organisational climate (OC) at a private university in Mexico, with the aim of identifying its strengths and areas for improvement. This study was descriptive-correlational, with a non-experimental cross-sectional design. The 42-question questionnaire with a Litwin and Stinger (1998) scale was adapted to collect the perceptions of the evening shift nursing staff. Eighteen employees participated in the study. An excellent internal consistency value was obtained for the instrument (Cronbach's alpha of 0.792). The main conclusions point to a mostly positive CO. The structure dimension achieved 93.75% positive perceptions, demonstrating a level of clarity in procedures, policy, and levels of authority. Favourable findings also stand out in interpersonal relationships, with 87.5% and 56.25% strongly agreeing. The organisation's identity is perceived positively by 87.5%, which seems to indicate that employees are well aligned with the institution in terms of its mission and values.

Therefore, the findings of the current study confirm the importance of a positive work environment for performance, job satisfaction, and commitment, and highlight the need for its continuous monitoring to ensure the competitiveness of the institution.

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